ProPortal ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform and services (collectively, the "App").

By accessing or using ProPortal, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our App.

1. Information We Collect

We collect various types of information to provide and improve our App's services, including:

A. Personal Information:
When you create an account, use our App, or communicate with us, we may collect personal information, such as:

• Full name

• Email address

• Phone number

• Profile photo

• Sports (e.g., football, baseball)

• Position(s) played

• Athletic measurements

• Performance metrics

• Career history

• Social media profiles (optional)

• Educational background (optional)

• Resume or CV (optional)

• Questionnaire answers

• Payment information (for subscription services)

B. Usage Data:
We may collect information about how you interact with our App, including:

• Device type

• IP address

• Browser type and version

• Operating system

• Usage patterns (e.g., frequency of logins, features used)

C. Communication Data:
When you communicate with other users or with us, we may collect the content of those communications (e.g., messages sent through the App).

D. Location Data:
If you enable location services, we may collect information about your device’s location to provide location-based services.

2. How We Use Your Information

We use the collected information for various purposes, including but not limited to:

• To provide and maintain our App’s services

• To verify your identity and facilitate account creation

• To connect athletes with agents and facilitate communications between them

• To provide you with relevant notifications and updates

• To improve our services, features, and overall user experience

• To conduct research and analysis

• To comply with legal obligations and enforce our Terms of Service

• To send promotional materials or offers, if you have opted-in for such communications

3. Sharing Your Information

We may share your information with the following parties:

• Agents and Athletes: Your profile information, such as name, sports, and career details, will be visible to other users based on your role (athletes or agents) to facilitate connections.

• Service Providers: We may share your information with third-party vendors who assist us with hosting, data storage, analytics, and other services necessary to operate the App.

• Legal Authorities: We may disclose your information if required by law or to protect our rights, prevent fraud, or comply with legal processes.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We take the security of your information seriously and implement reasonable measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Data Rights and Choices

You have the following rights regarding your personal data:

• Access: You can request access to the personal data we hold about you.

• Correction: You can update or correct your personal information at any time.

• Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.

• Opt-Out of Communications: You can opt-out of receiving promotional emails or notifications by following the unsubscribe instructions or updating your preferences in your account settings.

To exercise any of these rights, please contact us at questions@proportalapp.com

6. Data Retention

We will retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you deactivate your account, we may retain certain data for legal and business purposes.

7. Children's Privacy

Our App is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 13, we will take steps to delete such information as soon as possible.

8. International Data Transfers

If you are accessing ProPortal from outside the United States, please note that your personal data may be transferred to, stored, and processed in the United States or other countries where we operate. By using the App, you consent to the transfer of your information across borders.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of the App after any changes constitutes your acceptance of the new Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ProPortal
Email: questions@proportalapp.com